Hawax AI doesn't just answer the messages you miss — it confirms the booking, so you don't lose the sale. All on your shop's own WhatsApp number, right inside the app you already use.
Hawax AI is not a new app, a new number, or a new dashboard. It's an AI that sits inside the WhatsApp Business number your shop already uses — answering the messages you don't get to, so no customer waits for a reply you were too busy to send in time.
Three steps, and you don't have to change anything about how you use WhatsApp.
A customer texts your shop's WhatsApp, just like they always have. No new number to give out, no new number to remember.
If you're busy, the AI checks availability and confirms the booking — in your shop's hours, on your terms.
Every conversation shows up in your normal chat list. Jump in any time — nothing happens behind your back.
Built for two kinds of trade shops running their business over WhatsApp.
For AC and HVAC shops running service calls, installs, and maintenance contracts on WhatsApp already.
For garages handling walk-ins, bookings, and repeat customers who text before they show up.
Where we're headed, once the pilot's rolling.
Job updates sent straight from the field, by voice.
Ask about your business in plain language, get an answer.
Automatic review requests and win-back messages for quiet customers.
No. Hawax AI connects to the WhatsApp Business number your shop already uses. You keep the same app, the same number, the same chat list.
Yes — every conversation the AI handles shows up live in your own WhatsApp, exactly like any other chat. Nothing happens where you can't see it.
It gets routed straight to you to reply yourself. The AI handles the standard stuff — availability, booking, confirmations — and hands off anything that needs your judgment.
You're never locked in. If you want to pause, just tell us — we don't rush to disconnect your number, so picking back up later is quick, not a fresh setup from scratch. If you ever want to fully disconnect, we'll always tell you upfront what that involves.
Only what's needed to run the service — see our Privacy Policy for the full picture of what we collect and who it passes through.